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Customer Reviews.

sales

5

The sales team are always helpful and considerate

10 November 2017

sales

5

Kept up to date with my purchase at all tones

09 November 2017

service

5

as always

09 November 2017

service

5

Smooth and efficient service

08 November 2017

service

5

Quick and efficient service

08 November 2017

service

4

Job well done

07 November 2017

sales

5

did there best as my sales person was sick.

07 November 2017

service

5

Really good experience and happy with the outcome.

06 November 2017

sales

5

Everything went smoothly from visiting the showroom on the first visit to collect the car.

06 November 2017

service

5

Great overall service. Good communication & customer service - all to a high standard.

05 November 2017

sales

5

Great reception every time, offered hot drinks and cakes/biscuits each visit. All staff were friendly and helpful, the whole place was very welcoming with a happy atmosphere.

05 November 2017

service

5

I had asked for the car back by 2pm (for appointment) said they couldn't promise but would do their best and I got it back at 12.30pm

05 November 2017

service

3.5

fab service

04 November 2017

sales

5

Oh Wowser! I just loved the flashing lights and dark room that made my car look fab. But cut beneath the flashing lights and the explanation that I received on all the controls was superb. James was patience itself and explained everything

03 November 2017

service

5

Car was serviced promptly

03 November 2017

sales

5

Because they found the mini i was looking for

03 November 2017

service

5

Did offer a lift on the day to anywhere I needed.

03 November 2017

service

3

Repair and recovery handled well

03 November 2017

service

1

As above. You cannot get hold of people. Nobody phones you back. Nobody wants to know if you have an issue. Given false promises of what will happen. Nothing happens. Had to involve Head Office just to get basic level of customer service.

03 November 2017

service

5

becasue i'm happy how i was treated, with excellent service from the staff and team.

02 November 2017

service

5

Never any problems welcoming atmosphere

31 October 2017

service

5

Very efficient from booking in to receiving car *

31 October 2017

service

3

We had to fight to get the washer sorted and not pay for it you left with no car for 2 days a commute 40 miles a day

31 October 2017

sales

5

Again everything was easy staff extremely friendly offered everything we needed

31 October 2017

service

5

nothing was to much trouble and I was kept informed at all times

31 October 2017

service

5

Great attention to detail , did what they said

30 October 2017

service

5

Everyone is always very friendly and welcoming making the whole experience enjoyable

30 October 2017

service

5

Helpful, and accommodating

29 October 2017

service

2

Told BMW about fault , said it was ok . Showed fault immediately when I got back in the car !!!! Piece was replaced but again to my inconvenience .

29 October 2017

service

5

Halliwell Jones Warrington dealt with my queries quickly and smoothly; nothing was too much trouble.

28 October 2017

sales

5

Nick Jolley the salesman who dealt with my whole experience was great and provided excellent service and kept me in the loop at all times.

17 October 2017

sales

5

Car came in a timely fashion

15 October 2017

sales

5

The whole buying experience was calm and not rushed. Everyone we dealt with was helpful.

14 October 2017

sales

4

All was great purchasing the mini and I couldn’t fault the excellent service by Hazen. I found the finance part where you give your mini back a pain. Other big companies just take the lease vehicle & give you a new one.

13 October 2017

sales

4.5

smooth sale and great car just a little mess up with mini paying off my old finance nearly two weeks later and they still haven’t paid my old finance off resulting in them taking another monthly payment which I cannot claim back until mini settle.

12 October 2017

sales

5

Friendly salesman made us feel special

11 October 2017

sales

5

From Will Willis contacting me to say he had a deal for me to the service provided by Nick Jolley when I collected my car was efficient and easy.

11 October 2017

sales

5

Lovely staff willing to help to the best of their ability.

10 October 2017

sales

3

£500 deposit not returned till after delivery. A lack of trust. It was all one way

10 October 2017

sales

5

I found the whole process very straightforward & felt that they went out of their way to help me find everything I had asked for on the car I wanted

10 October 2017

sales

4

Good service

10 October 2017

sales

5

Whole experience was great, didn’t have any idea what I wanted and came out with a new car that was just for me!

10 October 2017

sales

5

Good communication and updates, good service.

06 October 2017

sales

5

The mini centre and my sales man were very helpful

06 October 2017

sales

5

Bought the 2nd car of Halliwell Jones, great service, friendly, knowledgeable, patient and very respectful to a woman that understands nothing about cars

05 October 2017

sales

5

Again it was great, table football for the kids and a toy mini for my son!

04 October 2017

sales

4

Everyone at the dealership were pleasant and very helpful. Only issue was that car was promised 6 days before I received it.

04 October 2017

service

5

Everyone is self regulated . Their knowledge is great . Any question to check understanding of car ,spec,cost is treated with respect .

03 October 2017

sales

5

Very thorough friendly and fun

03 October 2017

sales

5

The sales person was really helpful and showed me all the controls