OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
175 ratings and 119 comments received in the last 90 days.
16 March 2025
Not sure get all information details, send email and cannot get the answer
14 March 2025
Handover was thorough, and clear that they were still available for questions and support after we'd taken the car home.
17 February 2025
It was a good experience, and i was well looked after.
10 February 2025
Dan, Micheal & Tom were great!
09 February 2025
James talked me through the process and was very reassuring when I was obviously nervous. His video updates kept me informed, when I wasn't able to get to the centre.
09 February 2025
very straight foward fully informed thrughtout
06 February 2025
Made effort to make me feel comfortable
06 February 2025
Really satisfied everyone was very friendly and Tom the salesman was amazing throughout.
02 February 2025
Very professional and very helpful and friendly
22 March 2025
everything was straight forward, efficient and staff were helpful.
20 March 2025
Excellent service
19 March 2025
While I was waiting for my car, Andy made me a cup of tea which added to the experience. Andy and colleagues were friendly, chatty, respectful and made everything simple to understand what needed doing to my car.
19 March 2025
Very satisfied
18 March 2025
Excellent service
18 March 2025
No issues and car was ready for collection when expected
18 March 2025
Everything thing went well no issues
17 March 2025
Staffs there are very nice and helpful MINI provides very good service, especially there is loan car service for MOT.
17 March 2025
Overall great customer service, work done on car, seamless payment facility
17 March 2025
Easy booking for the car and great staff.
21 March 2025
Great service Regular updates